Como, a 71-year-old woman gets lost after going to the post office: she's found within minutes thanks to the State Police.

Moments of fear for a 34 year old from Como which, shortly after midday, he no longer found his 71-year-old mother outside the post office on via Milano.

The man, after asking her to wait while he ran some errands, he went out and never saw her again. Il cell phone turned off The elderly woman's anxiety and worry immediately increased.

Without wasting any time, the son contacted the 112 NUE reporting the departure and asking for help.

La operations center of the Como Police Headquarters immediately sent a message to the scene steering wheel of the UPGSP, starting the first searches in the city.

The decisive factor in the rapid resolution of the case was the Alessia's professionalism and intuition, a young agent serving at the Office of General Prevention and Public Rescue.

After having collected the report and provided it to the control unit detailed descriptions of the woman, Alessia had the idea of also inform the colleague on the guardhouse of the Police Headquarters, responsible for the internal and external video surveillance system.

Thanks to that information, in a few moments the colleague has the old lady was identified on one of the monitors: it was located in the passport office area, inside the Police Headquarters itself.

The patrol car intervened immediately, reaching the woman and putting an end to a brief but intense worry.

A few minutes after, mother and son hugged each other again in front of the officers.

The 71-year-old explained that she realized she was alone in front of the post office and, with her cell phone battery dead, she chose to go to the place she thought was safest: the Como Police Headquarters.

The episode, which ended in the best possible way, once again testifies the timeliness and dedication of the State Police, always ready to intervene for the safety and protection of people, especially the most vulnerable.

A concrete example of collaboration, empathy and professionalism at the service of the Como community.